Kritik Garg

I run Arrify — a small dev shop in Jaipur. We build custom software for businesses that have outgrown spreadsheets and Zapier. Salesforce setups, workflow automation, integrations, and AI features when they actually make sense. I write here when I figure something out that I think other people are searching for too.

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Ultimate Guide to Junction Object in Salesforce – 5 Key Steps

A Junction Object in Salesforce is a custom object with two master-detail relationships, each linking to a different object. Junction objects are used to model many-to-many relationships between two objects, allowing for the association of multiple records from one object with multiple records from another object. When to Use Junction Objects Junction objects are particularly … Read more

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Lightning Email Template
Automating Salesforce, Business User

Salesforce lightning email templates – 101 Guide

What is Salesforce Lightning Email Templates? A Lightning Email Templates in Salesforce Salesforce is a template that users may use to construct customised emails that they can send to contacts, accounts, or potential customers (leads) on the Salesforce platform. These templates are created with the Salesforce Lightning Experience interface, which offers a system that operates … Read more

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Address Fields in Salesforce
Business User, Improving Customer Experiences, Quick Start, Salesforce Admin, Salesforce Customization, Salesforce How-To Guides

Address Fields in Salesforce – How to Create and Manage

Introduction In Salesforce, the standard address field is a compound field that allows you to store and manage address information for records. It is called the “Address” field type and is commonly used in various standard and custom objects. The Address field in Salesforce is a combination of multiple sub-fields that together represent a complete … Read more

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Live Agent Chat to Service Cloud
Business User, Improving Customer Experiences, Quick Start, Salesforce Admin, Salesforce Customization, Salesforce How-To Guides

How to Connect Live Agent Chat to Service Cloud Console

In this 10-minute guide, we’ll walk through the essential steps to set up Live Agent and integrate it into the Salesforce Service Cloud console. Following these best practices will have your team up and running with integrated chat support in no time. Before checking out this post check out How to Implement Salesforce Live Agent … Read more

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Salesforce Live Agent
Uncategorized, Improving Customer Experiences, Optimizing Salesforce, Salesforce Customization, Salesforce How-To Guides

How to Implement Salesforce Live Agent Chat effortlessly in Just 10 Minutes

Implementing Salesforce Live Agent chat on your website and Salesforce account takes just few minutes. But the benefits for your business are huge: With its robust tracking, integration, and analytics capabilities, Live Agent meets the needs of enterprises and SMBs alike. In this guide, you’ll walk through all the pivotal steps to effortlessly set up … Read more

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Salesforce Sales Path Your Blueprint for Sales Success
Business User, Improving Customer Experiences, Salesforce Admin, Salesforce Basic, Salesforce Customization, Salesforce How-To Guides

Salesforce’s Sales Path: Your Blueprint for Sales Success

Sales Path, within the Salesforce ecosystem, is a tool specifically designed to guide sales representatives through the stages of the sales process. It provides a structured approach by displaying the key stages and fields for each step of the sales cycle. This feature is especially beneficial in ensuring that sales teams adhere to best practices … Read more

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