Salesforce vs WordPress: Features, Pricing & Capabilities Compared

CRM vs CMS: Why This Comparison Exists

Salesforce vs WordPress is a weird comparison on the surface. One manages customer relationships. The other manages website content. But businesses Google this because they’re trying to figure out where to invest — their CRM or their website — and how the two fit together.

The difference between a CMS and CRM comes down to what each system manages:

	CRM (Salesforce)	CMS (WordPress)
Primary Purpose	Manage customer data, sales pipelines, and marketing automation	Create, publish, and manage website content
Main Users	Sales teams, marketing ops, customer service	Content creators, marketers, web developers
Core Focus	Leads, contacts, deals, campaigns	Pages, blog posts, media, e-commerce
Data Type	Customer records, interactions, revenue	Content, images, product listings
Goal	Close more deals, retain customers	Attract visitors, publish content, sell online

They’re not competitors — they’re complements. But understanding what each does well (and where it falls short) is key to spending your budget wisely.

Key Takeaway: CRM and CMS solve different problems. Salesforce manages who your customers are. WordPress manages what they see. Most growing businesses eventually need both.

What is Salesforce?

Salesforce is a cloud-based CRM platform that gives businesses a single place to manage customer data, track sales, automate marketing, and handle customer service. What started as a contact management tool has grown into a full ecosystem covering sales, marketing, service, analytics, and AI.

To get started with Salesforce, check out Salesforce Quick Start Guide.

Key Salesforce Features

CRM & Sales Management — Tracks leads, opportunities, accounts, and contacts in one place. Your sales team gets a full view of every deal in the pipeline.

Marketing Automation — Tools like Marketing Cloud and Account Engagement (formerly Pardot) let you build campaigns, score leads, and trigger email sequences based on customer behavior.

Customer Service — Service Cloud manages support tickets, tracks interactions, and includes knowledge bases and chatbots for self-service.

Analytics & Reporting — Built-in dashboards and reports track everything from sales performance to marketing ROI. Einstein Analytics adds AI-powered forecasting.

AppExchange — Salesforce’s marketplace has thousands of third-party apps for everything from document generation to e-signatures.

Content Management in Salesforce — Salesforce CMS lets you create and manage content within the Salesforce ecosystem, primarily for Experience Cloud sites and portals. It’s functional but not built for public-facing blogs or marketing sites.

What is WordPress?

WordPress is an open-source CMS that powers over 40% of all websites on the internet. Originally a blogging platform, it’s evolved into a flexible system for business websites, e-commerce stores, membership sites, and more.

Key WordPress Features

Website Building — From simple blogs to complex business sites, WordPress handles it. The block editor (Gutenberg) makes page building accessible without code.

Themes & Customization — Thousands of free and premium themes let you match your brand. For full control, custom themes built with PHP give you pixel-perfect design.

Plugins — Over 60,000 plugins extend functionality — SEO, security, e-commerce, contact forms, performance optimization, and more.

Here are some of the best WordPress to Salesforce Plugins to streamline integration between your Salesforce CRM and your WordPress website.

E-Commerce — WooCommerce turns WordPress into a full online store with product management, payments, shipping, and inventory tracking.

Content Management — WordPress was built for content. Creating, scheduling, and managing blog posts, pages, and media is its core strength.

Pro Tip: WordPress comes in two flavors: WordPress.com (hosted, limited) and WordPress.org (self-hosted, full control). When businesses say “WordPress,” they usually mean WordPress.org — that’s where you get full plugin access and customization.

Salesforce vs WordPress: Feature Comparison

Before diving into the details, here’s the full picture at a glance:

Category	Salesforce	WordPress
Type	CRM (Customer Relationship Management)	CMS (Content Management System)
Best For	Sales teams, marketing ops, customer service	Websites, blogs, e-commerce, content
Ease of Use	Steep learning curve — admin training required	Beginner-friendly for basic use
Customization	Apex, LWC, Flows (needs developer)	PHP, themes, 60,000+ plugins (DIY-friendly)
Scalability	Enterprise-grade — thousands of users, millions of records	Traffic-grade — millions of pageviews with proper hosting
Security	Enterprise-grade, built-in, managed by Salesforce	User-managed — depends on hosting, plugins, practices
AI	Einstein AI native — lead scoring, forecasting, copilot	Plugin-based AI — no native intelligence
Integration	AppExchange + deep API ecosystem (enterprise tools)	Plugin Directory + REST API (web-facing tools)
Community & Support	Paid support tiers + Trailblazer community	Largest open-source community + free forums
Starting Cost	$25/user/month	Free (self-hosted) or $4/month (hosted)

Now let’s break each of these down.

Core Purpose

Salesforce is built for managing customer relationships. It tracks every interaction — emails, calls, deals, support tickets — across sales, marketing, and service teams. Ideal for B2B companies and any business where the sales cycle involves multiple touchpoints.

WordPress is built for managing your online presence. It’s where you create your website, publish blog posts, and sell products. Best for B2C businesses, content creators, and any organization that needs a public-facing website.

Ease of Use & Learning Curve

This is where the two platforms diverge most sharply — and it’s often the deciding factor for small teams.

WordPress is famously beginner-friendly. You can install it in 5 minutes, pick a theme, and start publishing content the same day. The block editor (Gutenberg) is drag-and-drop. Adding functionality is as simple as installing a plugin. Most business owners can handle day-to-day WordPress management — updating pages, publishing blog posts, managing products — without touching code. The learning curve only gets steep when you need custom theme development or complex plugin configurations.

Salesforce has a significant learning curve. The interface is powerful but dense — dashboards, objects, fields, flows, reports, and permissions all need to be understood before you can use the platform effectively. There’s a reason Salesforce Admin is a dedicated career path with its own certification. Basic CRM tasks (logging calls, updating deals) are straightforward, but setting up automation, custom objects, reports, and integrations requires training or a dedicated admin.

Aspect	Salesforce	WordPress
Day-1 usability	Low — requires onboarding and training	High — publish content within hours
Admin complexity	High — dedicated admin role recommended	Low to moderate — most tasks are self-serve
Developer needs	Frequent — Apex/LWC for custom features	Occasional — only for custom themes/plugins
Time to productive use	Weeks to months (with proper setup)	Hours to days
Certification ecosystem	30+ certifications (Admin, Developer, Architect)	No formal certification required

The Litmus Test: If your team can figure out new software by clicking around, WordPress will feel natural. If you’re budgeting for training and onboarding time, Salesforce is the one that needs it.

Technical Architecture

Aspect	Salesforce	WordPress
Hosting	Cloud-only (SaaS)	Self-hosted or managed hosting
Architecture	Multi-tenant cloud	PHP/MySQL on your server
APIs	REST, SOAP, Bulk, Streaming, Composite	REST API, XML-RPC
Customization Language	Apex, LWC, Visualforce	PHP, JavaScript, CSS
Updates	Automatic (3 releases/year)	Manual or auto-update plugins/core
Data Ownership	Salesforce hosts your data (exportable)	You own and host everything
Uptime	99.9%+ SLA guaranteed	Depends on your hosting provider

Salesforce handles all infrastructure — no servers to manage, no security patches to apply. Three major releases per year (Spring, Summer, Winter) roll out automatically with new features and improvements. The trade-off: you’re on Salesforce’s platform, following their rules, and your data lives in their cloud.

WordPress gives you full ownership. You pick your hosting, control your server, own your database, and decide when to update. This means more responsibility (you handle backups, security, and performance tuning), but also more freedom — no vendor lock-in, no per-user pricing, no platform limitations.

Features

Feature	Salesforce	WordPress
Analytics	Advanced built-in dashboards, Einstein AI, custom reports on any object	Basic (needs plugins like Google Analytics, MonsterInsights)
Automation	Flows, Process Builder, Apex triggers, scheduled jobs, approval processes	Scheduled posts, WP-Cron, plugin-based automation (limited)
Customization	Apex, Lightning Web Components, declarative tools (clicks not code)	PHP, themes, 60,000+ plugins, Gutenberg blocks
Content Management	Basic CMS for portals/Experience Cloud sites	Full CMS — blogs, pages, media, products, custom post types
E-Commerce	Commerce Cloud (enterprise-grade, $$$)	WooCommerce (free core, SMB to mid-market)
Email & Marketing	Marketing Cloud, Account Engagement (Pardot), Journey Builder	Plugin-based (Mailchimp, FluentCRM, Brevo, etc.)
Mobile	Salesforce Mobile App (native iOS/Android)	Responsive themes + WP mobile app (content management only)
Reporting	Custom reports, dashboards, Einstein Analytics, cross-object reporting	Plugin-dependent (Google Analytics, WooCommerce reports)

Where Salesforce wins: Anything involving customer data, sales pipeline, marketing automation, or cross-department reporting. If the question is “what’s happening with our customers?”, Salesforce answers it natively.

Where WordPress wins: Anything involving content, websites, SEO, or online selling. If the question is “how do we get found online and convert visitors?”, WordPress is the tool.

Scalability

Both platforms scale, but in completely different directions — and understanding which kind of scale you need matters.

Salesforce scales with organizational complexity. More users, more data, more automation rules, more departments — Salesforce is built for it. Enterprise orgs run Salesforce with 10,000+ users, millions of contact records, and hundreds of automated workflows firing simultaneously. The platform handles multi-currency, multi-language, and multi-business-unit setups natively. As your team grows from 5 to 500, Salesforce grows with you without re-architecting anything.

WordPress scales with traffic and content. With the right hosting stack (managed WordPress hosting, CDN, object caching, database optimization), WordPress sites handle millions of monthly pageviews. Sites like TechCrunch, The New Yorker, and Bloomberg run on WordPress. WooCommerce stores process thousands of daily orders. The key is infrastructure — WordPress itself doesn’t limit you, but cheap shared hosting will.

Scale Dimension	Salesforce	WordPress
Users/team size	Thousands of internal users	Hundreds of admins/editors (unlimited visitors)
Data volume	Millions of records per object	Millions of posts/products with optimization
Concurrent traffic	N/A (internal tool)	Millions of pageviews/month with proper hosting
Geographic	Multi-currency, multi-language native	Multi-language via plugins (WPML, Polylang)
Complexity ceiling	Enterprise workflows, approval chains, custom objects	Custom post types, complex taxonomies, headless setups

Pro Tip: Scalability isn’t just about handling more. It’s about handling more without rearchitecting. Salesforce scales complexity without changing your setup. WordPress scales traffic — but you may need to upgrade hosting, add caching layers, or refactor as traffic grows.

Security

Security is a major factor for businesses handling customer data, payment information, or operating in regulated industries.

Salesforce provides enterprise-grade security out of the box. Every org gets encryption at rest and in transit, two-factor authentication, IP restrictions, login history tracking, field-level security, and detailed audit trails. Compliance certifications include SOC 1, SOC 2, ISO 27001, HIPAA, GDPR, and FedRAMP. Salesforce Shield (paid add-on) adds platform encryption, event monitoring, and field audit trails for regulated industries. Security patches are applied automatically — you never have to worry about a vulnerability sitting unpatched.

WordPress security depends on how you manage it. The WordPress core is well-maintained and regularly patched by a dedicated security team. But most WordPress vulnerabilities come from the ecosystem around it: outdated plugins (the #1 attack vector), weak admin passwords, cheap hosting without firewalls, and skipping updates. With a security plugin (Wordfence, Sucuri), managed hosting (WP Engine, Kinsta, Cloudways), strong passwords, and regular updates, WordPress is plenty secure for most businesses.

Security Aspect	Salesforce	WordPress
Encryption	At rest + in transit (automatic)	In transit via SSL (you configure); at rest depends on hosting
Authentication	MFA built-in, SSO, IP restrictions	Plugin-based MFA, SSO via plugins
Compliance	SOC 1/2, ISO 27001, HIPAA, GDPR, FedRAMP	You’re responsible for compliance configuration
Vulnerability patching	Automatic — managed by Salesforce	Manual or auto-updates — you manage the schedule
Audit trails	Native field history tracking, login history	Plugin-based activity logs
DDoS protection	Included (Salesforce infrastructure)	Depends on hosting + CDN (Cloudflare, Sucuri)
Biggest risk	Misconfigured permissions/sharing rules	Outdated plugins + weak passwords

Real Talk: Salesforce’s security is baked in because it’s a closed platform — you’re paying for that peace of mind in your license fees. WordPress’s security is a trade-off for its openness and flexibility. A well-maintained WordPress site is secure. A neglected one is a target. Neither is inherently “more secure” — it depends on who’s managing it.

AI Capabilities

AI is where Salesforce has a commanding lead — and it’s only widening.

Salesforce Einstein AI is embedded across the entire platform. It’s not a bolt-on or a plugin — it’s native intelligence woven into Sales Cloud, Service Cloud, and Marketing Cloud.

What Einstein does today:

• Predictive lead scoring — ranks leads by likelihood to convert based on historical data
• Opportunity insights — flags deals at risk, suggests next best actions
• Einstein Copilot — natural language assistant that can query data, update records, summarize accounts, and draft emails
• Sales forecasting — AI-powered revenue predictions with confidence scores
• Email insights — sentiment analysis, optimal send times, engagement tracking
• Einstein GPT — generates personalized email copy, call summaries, and knowledge articles

Einstein is available at different levels depending on your Salesforce edition. Basic predictive features come with Enterprise and above. Advanced Copilot and generative AI features require Einstein 1 edition or add-on purchases.

WordPress has no native AI. Any AI functionality comes through plugins or third-party integrations:

• Content generation — plugins like Jepack AI Assistant or third-party tools (Jasper, Copy.ai) for drafting blog posts
• SEO optimization — Rank Math and Yoast offer AI-assisted content suggestions
• Chatbots — plugin-based chatbots (Tidio, ChatBot) for visitor engagement
• Personalization — limited plugin options for showing different content to different users
• Image generation — plugins connecting to DALL-E or Midjourney for featured images

The difference: Salesforce’s AI works on your customer data — it learns from your pipeline, your deals, your interactions. WordPress AI plugins work on your content — they help you write better, not sell better.

Key Takeaway: If AI-powered sales intelligence, lead scoring, and predictive analytics matter to your business, Salesforce is years ahead. If you just need AI to help write blog posts, WordPress plugins get the job done.

Integration Capabilities

Salesforce has the AppExchange — a curated marketplace of 7,000+ enterprise apps, integrations, and components. It connects natively with ERP systems (SAP, NetSuite), marketing platforms (HubSpot, Marketo), communication tools (Slack, Teams), and hundreds of business applications. The API ecosystem is deep: REST API, SOAP API, Bulk API for mass data operations, Streaming API for real-time events, and Composite API for chained requests. If a business tool exists, there’s probably a Salesforce connector for it.

WordPress has the Plugin Directory — 60,000+ free plugins plus thousands of premium options. It connects with email platforms (Mailchimp, ConvertKit), CRMs (Salesforce, HubSpot), payment gateways (Stripe, PayPal), marketing tools (Google Analytics, Facebook Pixel), and virtually every web-facing service. The REST API lets developers build custom integrations, and middleware tools like Zapier and Make connect WordPress to 5,000+ apps without code.

Integration Aspect	Salesforce	WordPress
Marketplace	AppExchange (7,000+ apps)	Plugin Directory (60,000+ plugins)
Focus	Enterprise systems (ERP, BI, marketing automation)	Web-facing tools (email, SEO, e-commerce, social)
API depth	REST, SOAP, Bulk, Streaming, Composite, Metadata	REST API, XML-RPC
No-code integration	Flow + AppExchange connectors	Zapier, Make, n8n, plugin-based
Custom integration	Apex, Salesforce Connect, Platform Events	PHP hooks/filters, custom REST endpoints
CRM ↔ CMS connection	Needs plugin or middleware to connect to WordPress	Needs plugin or middleware to connect to Salesforce

Key Takeaway: Salesforce integrates best with business systems (ERP, marketing automation, analytics). WordPress integrates best with web-facing tools (email, SEO, e-commerce, social media). Connecting the two platforms requires a dedicated integration — neither talks to the other out of the box.

Community & Support

Who helps you when you get stuck? The support models are fundamentally different.

Salesforce support is tiered and paid. Every org gets basic case submission. Beyond that:

• Standard Success (included) — case submission, 2-day response time, Trailhead learning platform
• Premier Success (~30% of net license fees) — 1-hour response for critical issues, 24/7 phone support, expert coaching sessions
• Signature Success (custom pricing) — designated technical account manager, proactive monitoring

The Trailblazer Community is Salesforce’s user forum — it’s active and helpful for common questions. Trailhead (Salesforce’s free learning platform) is genuinely excellent for self-paced learning with badges and certifications.

WordPress support is community-driven and free. The wordpress.org forums are volunteer-staffed but cover most common issues. Beyond that:

• Plugin/theme support — premium plugins (Gravity Forms, WooCommerce extensions) include dedicated support channels
• Hosting support — managed WordPress hosts (WP Engine, Kinsta) provide expert WordPress support as part of the hosting plan
• Community — WordPress meetups in most cities, WordCamp conferences, thousands of tutorial sites, YouTube channels, and Stack Overflow answers
• Developer ecosystem — millions of WordPress developers worldwide means finding help (or a freelancer) is never hard

Support Aspect	Salesforce	WordPress
Free support	Basic case submission (2-day response)	Community forums (volunteer response times vary)
Paid support	Premier ($$$), Signature ($$$$)	Via hosting provider or plugin vendors
Learning platform	Trailhead (free, excellent)	WordPress.org docs + thousands of tutorial sites
Community size	Trailblazer Community (~15M members)	Largest open-source community in the world
Finding help	Salesforce consultants/admins (specialized, higher rates)	WordPress developers (abundant, wide rate range)
Self-service	Trailhead modules + in-app guidance	Docs, YouTube, blogs, forums — information everywhere

Pro Tip: WordPress’s biggest advantage isn’t the software itself — it’s the ecosystem. Whatever problem you hit, someone has already solved it and written about it. Salesforce’s ecosystem is deep but narrower — you’ll often need a certified professional for non-trivial issues.

Pros and Cons at a Glance

Salesforce Pros:

• Purpose-built CRM with unmatched depth in sales, service, and marketing
• Einstein AI native — predictive scoring, forecasting, copilot built in
• Enterprise-grade security and compliance out of the box
• Scales to thousands of users and complex multi-department workflows
• AppExchange ecosystem for extending functionality
• Three automatic platform releases per year with new features

Salesforce Cons:

• Expensive — $25–$500/user/month before add-ons and implementation
• Steep learning curve — requires training and often a dedicated admin
• Not a website builder — limited content management capabilities
• Customization often requires developers (Apex, LWC)
• Vendor lock-in — migrating off Salesforce is painful and expensive
• Overkill for small teams with simple sales processes

WordPress Pros:

• Free and open-source — no licensing fees, no vendor lock-in
• Beginner-friendly — publish content within hours of setup
• 60,000+ plugins for virtually any functionality
• Full ownership of your data, code, and infrastructure
• Massive community — help is always available
• Handles everything from blogs to enterprise e-commerce

WordPress Cons:

• Not a CRM — no native customer management, sales tracking, or automation
• Security is your responsibility — plugins, updates, and hosting all need management
• Plugin dependency — complex functionality requires stacking multiple plugins
• Performance requires attention — cheap hosting + heavy plugins = slow sites
• No native AI or advanced analytics
• Customization beyond themes requires PHP/JavaScript skills

Salesforce vs WordPress: Pricing Compared

Salesforce Pricing

Salesforce uses per-user, per-month subscription pricing. Costs add up fast as you add users and features.

Plan	Price	What You Get
Starter Suite	$25/user/month	Basic CRM — contacts, leads, opportunities, email
Pro Suite	$100/user/month	+ Sales engagement, quoting, forecasting
Enterprise	$165/user/month	+ Advanced automation, custom objects, API access
Unlimited	$330/user/month	+ Premium support, sandbox, all features
Einstein 1 Sales	$500/user/month	+ AI-powered sales tools, Data Cloud

The real cost: A 10-person sales team on Enterprise costs $19,800/year in licenses alone — before implementation, customization, and add-ons like Marketing Cloud or CPQ. Budget 2-3x the license cost for the first year when factoring in setup and training.

WordPress Pricing

WordPress.org (self-hosted) is free software. Your costs are hosting, themes, and plugins.

Component	Cost Range	Notes
Hosting	$5–$50/month	Shared hosting to managed WordPress hosting
Domain	$10–$15/year	Annual registration
Premium Theme	$0–$80 (one-time)	Free themes work fine; premium for more control
Essential Plugins	$0–$500/year	SEO, security, backups, forms — many are free
WooCommerce	Free + extensions	Core is free; payment gateways and extensions vary

WordPress.com (hosted) offers simpler pricing:

Plan	Price	Best For
Personal	$4/month	Personal blogs
Premium	$8/month	Small business sites
Business	$25/month	Plugin access, SEO tools
Commerce	$45/month	Full WooCommerce store
Enterprise	$25,000+/year	Large-scale custom solutions

The real cost: A typical small business WordPress site costs $500–$2,000/year for hosting, a premium theme, and a handful of paid plugins. An e-commerce site with WooCommerce runs $1,000–$5,000/year depending on extensions needed.

The Litmus Test: If you’re a solo founder or small team, WordPress costs 1-2 months of a single Salesforce license. If you’re a 50-person sales org, Salesforce’s cost is justified by the revenue it helps you close.

Salesforce vs WordPress: Use-Case Scenarios

Startups & Freelancers

Go with WordPress. You need a website before you need a CRM. Get your site live, start generating leads, and manage contacts in a spreadsheet or free CRM (HubSpot free tier, Zoho free) until your sales process demands more.

When to add Salesforce: When you have a repeatable sales process, multiple people touching deals, and you’re losing track of follow-ups.

Content Creators & Bloggers

WordPress, no contest. Salesforce has zero content creation capabilities. WordPress was literally built for publishing. SEO plugins, content scheduling, media management — it’s all there.

E-Commerce (Small to Mid-Size)

WordPress + WooCommerce. Full control over your store, thousands of extensions, and total ownership of your data. For stores doing under $10M/year in revenue, WooCommerce handles it.

When Salesforce enters the picture: When you need CRM capabilities alongside your store — tracking customer lifetime value, running automated post-purchase campaigns, or managing a B2B sales team alongside your online store.

B2B Sales Teams

Salesforce is the standard. If your business lives and dies by pipeline management, lead scoring, and sales automation, Salesforce is purpose-built for this. No amount of WordPress plugins replaces a real CRM.

Enterprise Organizations

You probably need both. WordPress (or a headless CMS) for your public website and content. Salesforce for your customer data, sales operations, and marketing automation. Connected via integration.

Pro Tip: “Salesforce vs WordPress” is often the wrong framing for mid-size and enterprise businesses. The real question is how to connect them so your website feeds your CRM and your CRM personalizes your website.

Can You Use Salesforce and WordPress Together?

Yes — and for many businesses, this is the right answer. Your WordPress site generates traffic and captures leads. Salesforce manages those leads through your sales pipeline. The CRM and CMS integration creates a closed loop: content attracts prospects, forms capture them, and Salesforce nurtures them to close.

What Integration Looks Like

• Form submissions → Salesforce Leads. Someone fills out a contact form on your WordPress site, and a Lead record appears in Salesforce automatically.
• WooCommerce orders → Salesforce Contacts/Opportunities. E-commerce data flows into your CRM for sales tracking and post-purchase campaigns.
• Salesforce data → WordPress content. Customer portals, member dashboards, and personalized content powered by Salesforce data displayed on your WordPress site.

How to Connect Them

There are three main approaches:

1. Form plugins (Gravity Forms, WPForms) — simplest option for pushing form data to Salesforce
2. Sync plugins (miniOrange, Object Sync) — for ongoing data sync between WordPress and Salesforce objects
3. Custom API middleware — for complex, bi-directional, real-time integration

We cover each method in detail in our WordPress Salesforce Integration Guide. For plugin-specific recommendations, see our WordPress Salesforce Plugin Comparison.

Key Takeaway: Don’t think of Salesforce and WordPress as either/or. The CRM-CMS integration is where businesses unlock real value — your website feeds your sales pipeline, and your CRM data makes your website smarter.

How to Choose: Decision Framework

Still not sure? Run through these five questions:

1. What’s your primary business goal right now?

• Build a website or publish content → WordPress
• Manage customers, sales pipeline, or marketing campaigns → Salesforce
• Both → Both (with integration)

2. What’s your budget?

• Under $2,000/year → WordPress (self-hosted)
• $5,000+/year for software → Salesforce is on the table
• Enterprise budget → Both platforms, properly integrated

3. How technical is your team?

• Non-technical → WordPress for the site, Salesforce Starter for basic CRM
• Some dev resources → WordPress + Salesforce with plugin-based integration
• Dedicated dev team → Custom integration between both platforms

4. What does your growth path look like?

• Growing content and traffic → WordPress scales well with proper hosting
• Growing sales team and customer base → Salesforce scales to enterprise
• Both → Start with what’s most urgent, add the other when ready

5. Do you need them connected?

• Just a website, no CRM yet → WordPress only
• Already on Salesforce, need a website → WordPress integrated with Salesforce
• Need leads from website in CRM → WordPress + Salesforce with form integration

The Litmus Test: If you’re asking “Salesforce OR WordPress,” you probably need WordPress first. If you’re asking “Salesforce AND WordPress,” you’re ready for both.

FAQs

Helpful Resources

7 Amazing Ways to Use Salesforce

5-Minute Crash Course on Salesforce

Improve Productivity While Working On Salesforce

Top 6 Reasons to Choose Salesforce for Your Business

WordPress Forms Compatible with Salesforce

Step-by-Step Guide to Implementing Salesforce