Introduction to Salesforce Digital Engagement What is digital engagement? Digital engagement refers to the process of using digital channels to connect with customers and build relationships with them. This includes all online interactions, such as email, social media, chat, messaging apps, and other digital touchpoints. Digital engagement is crucial for modern businesses, as more and […]
In today's world, tools like Salesforce are a game-changer for businesses. But just having it isn't enough. You've got to use it right. Have you ever tried setting up a new gadget without reading the manual? It's tricky. That's where Salesforce professionals come in. They know the ins and outs. With their help, you can […]
Introduction Navigating through Salesforce doesn't have to be a daunting task. Enter Custom Links in Salesforce Lightning – an efficient, user-friendly feature that reduces unnecessary clicks and enhances user experience. By leveraging of the standard "Rich Text" component in Lightning App Builder, creating and integrating these custom links becomes a walk in the park. This […]
Dive into our guide on using custom links in Salesforce Classic. We break down easy steps and tips to help you navigate better and work smarter.
Introduction to Salesforce Journey Builder Salesforce Journey Builder is a powerful tool that enables marketers to create and automate personalized customer journeys across multiple channels, such as email, mobile, social media, and more. With Journey Builder, you can map out the entire customer journey, from the moment a customer becomes aware of your brand to […]
In Salesforce, a Pricebook is a list of products with their corresponding prices that are offered to customers. Price books are used to define and manage the pricing of products or services offered by a company. user can set the price of the product according to their business. Each product and its price is called […]
Introduction If you are here, you may be using Salesforce and Trello, or you may be considering using them together. Salesforce and Trello are two popular software tools used by businesses to streamline their processes and workflows. Salesforce is a customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer support […]
Introduction If you own a website and want to create custom forms for it, you can use Gravity Forms, a popular plugin for WordPress. This plugin allows you to create different types of forms such as contact forms, surveys, and event registrations, which can help you collect information from your website visitors. Salesforce, on the […]
Introduction If you're running a 🏭 business that uses Salesforce to manage customer relationships, it's required 🔑 to have a skilled Salesforce admin in your team. A Salesforce admin is responsible for configuring and maintaining your Salesforce system and making sure it meets your business needs and supports your business goals. But what exactly does […]
Introduction Salesforce Flow is a powerful automation tool that allows users to create and execute complex business processes. With Salesforce Flow, users can automate repetitive tasks, streamline workflows, and ensure consistency in data entry and management. One of the key features of Salesforce Flow is the use of Flow Variables. Salesforce Flow Variables are placeholders […]
